Senior Administrator

FOSTER CARE ASSOCIATES (THE FCA)

Role: Senior Administrator

Office Base: Oldbury or Blackburn

Contract: Permanent - Full-time

Salary: Up to £22,000 Dependant upon Experience

Benefits: 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Company Pension Scheme, On-Site Free Parking, Employee Discount Scheme & Medical Cash Plan.

ABOUT US

We’re a high-quality fostering organisation recognised as ‘Outstanding’ by OFSTED, and one of the UK’s only independent fostering agency specialising in cultural and faith-based fostering placements.

That’s what we set out to do in 2012, and we’re still doing it today. Our focus is on helping children and young people with specific religious or cultural needs find foster parents who share their values and identity and can provide a safe and loving home. No other independent fostering organisation offers this specialist service, and nobody does it so well. In our most recent inspection in 2024, OFSTED rated us as ‘Outstanding’ in every area of our work

Our first office was in the West Midlands, but as our reputation and services have grown, so has our presence across the UK. We now have an office in Blackburn and also cover the East Midlands and Yorkshire with our local based team. The founding members, Mohammed Bashir, Andrew Nugent and Kasore Khan are still here with us, providing leadership and direction.

WHAT WE ARE LOOKING FOR

We are seeking an enthusiastic and reliable Administrator to join us in our friendly, dedicated and established team working at our offices either based in Oldbury or Blackburn.

DUTIES INCLUDE:

• Undertake a wide range of administrative tasks and duties using keyboard, office 365, Teams and strong IT skills
• Co-ordination and sourcing of appropriate training
• Organisation and coordination of meetings and events
• Completion of monthly tasks according to deadlines
• Liaising with the dedicated Referrals team and Local Authorities
• Use key information and matching criteria for all referrals received to ensure that families are carefully matched according to children’s needs
• Recording of essential company information to third parties on our database (CHARMS)
• Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
• Understand and follow unique processes
• Note/Minute taking at meetings where appropriate
• Liaison with key stakeholders such as Foster Parents and Local Authorities
• Cover reception duties (lunch/annual leaves)

ESSENTIAL CRITERIA:

• Previous Administrative experience
• Solid educational background to include GCSE Grade C (or equivalent) in English and Mathematics
• Be able to evidence an understanding of the use of IT and electronic communications including the use of Microsoft Office in particular TEAMS, Word, Excel and Outlook email
• A good knowledge of administrative systems and processes
• Be able to demonstrate effective communication
• Ability to work under pressure and handle changing priorities
• Administration qualification or equivalent

For an informal discussion about this post please contact Andrew Nugent – Fostering Service Manager on 07967 381045.

To be considered for this post, please apply and we’ll be in touch.

No agencies please.

ACS is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.